Current Opening

We are seeking a dynamic and motivated Female Sales Officer to join our team. The ideal candidate will have a passion for sales, excellent communication skills, and a keen understanding of the real estate market. As a Sales Officer, you will play a crucial role in driving our sales initiatives, building relationships with clients, and achieving sales targets.

Location: Indore, Ujjain, Dhamnod, Khandwa, Shajapur ,Jhabua, Mandsaur, Ratlam

Job Summary:

The Sales Coordinator for JCB Machinery & Equipment plays a crucial role in supporting the sales team and ensuring the smooth operation of sales processes. This position involves coordinating between the sales team, customers, and internal departments to facilitate sales activities, manage customer orders, and maintain accurate records. The Sales Coordinator will contribute to the achievement of sales targets by providing administrative support and ensuring high levels of customer satisfaction.

Key Responsibilities:

•  Sales Support:

1.  Assist the sales team in preparing quotes, proposals, and sales contracts for JCB Machinery & equipment.
2. Process sales orders, track order status, and ensure timely delivery of products.
3. Handle customer inquiries, provide product information, and resolve any issues related to orders and deliveries.

• Customer Interaction:

1. Act as the primary point of contact for customers during the sales process, providing excellent service and support.
2. Follow up with customers to ensure satisfaction and gather feedback on their experience.

• Administrative Duties:

1. Maintain accurate and up-to-date records of sales activities, customer interactions, and inventory levels.
2. Prepare and maintain sales reports, forecasts, and other documentation as required.
3. Schedule and coordinate meetings, product demonstrations, and events for the sales team.

• Sales Data Management:

1. Update and manage CRM systems with customer and sales data.
2. Monitor and track sales metrics to support the sales team in achieving targets.

• Collaboration:

1. Work closely with the sales, marketing, and logistics teams to ensure seamless coordination and communication.
2. Collaborate with the finance department to ensure accurate invoicing and payment processing.

• Order Processing:

1. Verify and process sales orders and ensure accurate documentation.
2. Track inventory levels and coordinate with the warehouse team to manage stock and fulfillment.

• Problem Resolution:

1. Address and resolve any issues related to sales orders, deliveries, or customer complaints in a timely manner.
2. Escalate complex issues to the Sales Manager or appropriate department as needed.

Qualifications:
​​​Education:

1. Bachelor’s degree in Business Administration, Marketing, or a related field preferred.

Experience:

1. Previous experience in a sales support or administrative role, ideally within the heavy equipment or construction machinery industry.
2. Familiarity with JCB products and sales processes is a plus.

Skills:

1. Strong organizational and multitasking abilities with attention to detail.
2. Excellent communication and interpersonal skills, both written and verbal.
3. Proficient in CRM software, Microsoft Office Suite (Word, Excel, PowerPoint), and other relevant tools.
4. Ability to work effectively under pressure and manage competing priorities.

Personal Attributes:

1. Proactive, self-motivated, and customer-focused.
2. Ability to work independently and as part of a team.
3. Strong problem-solving skills and a solution-oriented approach.

<

Location: Indore, Ujjain, Dhamnod, Khandwa, Shajapur ,Jhabua, Mandsaur, Ratlam

Job Summary:
The Sales Manager for JCB Machines & Equipment is responsible for driving sales and business development activities for JCB Machines & Equipment and related products within the assigned region. This role involves developing and executing sales strategies, managing customer relationships, and achieving JCB assigned sales targets while ensuring high levels of customer satisfaction and market penetration.

Key Responsibilities:

Team Leadership and Development:

• Manage and mentor a team of sales representatives, providing guidance.

Sales Strategy Development:

• Develop and implement effective sales strategies to meet or exceed sales targets for JCB equipment. 
• Analyze market trends and customer needs to identify new business opportunities.

Market Analysis and Reporting:

• Monitor and report on market conditions, competitor activities, and sales performance.
• Prepare regular sales reports and forecasts for management review.
• Set clear performance goals and objectives for the sales team and conduct regular performance evaluations.

Sales Execution:

• Lead sales efforts for JCB products, including promoting product features, benefits, and differentiators
• Conduct product demonstrations and presentations to prospective clients.
• Negotiate and close sales contracts as per company policies.

Collaboration:

• Work closely with the team to develop promotional materials and campaigns.
• Coordinate with the service and parts departments to ensure customer needs are met and issues are addressed promptly.

Customer Relationship Management:

• Build and maintain strong relationships with key customers, including contractors, construction companies, and industrial clients.
• Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring client satisfaction.

Administrative Duties:

• Maintain and report accurate records of sales activities, customer interactions, and inventory levels.
• Ensure compliance with company policies, procedures, and industry regulations.

Qualifications:
Experience:

• Proven experience in sales management, preferably in the heavy equipment or construction machinery industry.
• Demonstrated success in achieving sales targets and managing key accounts.

Education:

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field..

Skills:

• Understanding of Automobile Industry and Infrastructure demans and related products.
• Excellent sales and negotiation skills with the ability to influence and persuade.
• Exceptional interpersonal and communication skills.
•  Proficient in CRM software and Microsoft Office, and related tools.
• Self Driven and result oriented.

Personal Attributes:

• Highly motivated and results-oriented with a strong drive for success.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

Working Conditions:

• Flexible to travel within the assigned region as needed.
• Flexible working hours, including occasional evenings and weekends, to meet client needs. Compensation :
• Competitive salary plus performance-based incentives.

Location  Indore, Ujjain, Dhamnod, Khandwa, Shajapur ,Jhabua, Mandsaur, Ratlam

Job Summary:
The Service Manager for JCB Service is responsible for overseeing the service department’s
operations to ensure the efficient and effective repair and maintenance of JCB machinery. This
role involves managing a team of service technicians, optimizing service processes, ensuring
customer satisfaction, and driving departmental performance and growth.

Key Responsibilities:
Department Oversight:

• Manage day-to-day operations of the service department, including scheduling,job allocation, and workflow management.
• Ensure that service work is performed efficiently, accurately, and to the highest standards of quality.

Customer Service and Relations:

• Serve as the primary point of contact for customers regarding service issues,inquiries, and complaints.
• Develop and maintain strong relationships with customers, providing expert advice and resolving service-related concerns promptly.
• Implement strategies to enhance customer satisfaction and loyalty.

Team Management:

• Lead, mentor, and develop a team of service technicians, providing training performance evaluations, and support.
• Recruit and onboard new staff as needed, ensuring they are equipped with the necessary skills and knowledge.

Operational Efficiency:

• Monitor and optimize service processes and workflows to improve efficiency and productivity.
• Implement and enforce best practices for service operations, including safety,quality control, and compliance with company standards.

Financial Management:

• Develop and manage the service department budget, ensuring cost control and profitability.
• Oversee service pricing, including labor rates and parts charges, to align with company policies and market conditions.
• Analyze financial performance and implement strategies to drive revenue and reduce costs.

Service Quality and Standards:

• Ensure that all service work meets or exceeds JCB’s standards and specifications.
• Address and resolve any service quality issues, implementing corrective actions as needed.

Inventory and Parts Management:

• Collaborate with the parts department to ensure adequate inventory levels and timely availability of parts.
• Monitor and manage parts usage and inventory to minimize delays and optimize service efficiency.

Reporting and Documentation:

• Prepare and review reports on service performance, including job completion rates, customer satisfaction, and financial metrics.
• Maintain accurate records of service activities, customer interactions, and inventory management.

Continuous Improvement:

• Stay current with industry trends, new technologies, and JCB product updates to ensure the service department remains competitive and knowledgeable.
• Identify and implement improvements to service processes, tools, and equipment.

Qualifications:
Education:

• Bachelor’s degree in Business Administration, Mechanical Engineering, Automotive Technology, or a related field preferred.

Experience:

• Proven experience in service management, ideally within the heavy equipment or automotive industry.
• Strong understanding of JCB machinery, service processes, and repair techniques.

Skills:

• Excellent leadership and team management

Location  Indore, Ujjain, Dhamnod, Khandwa, Shajapur ,Jhabua, Mandsaur, Ratlam

Job Summary:
The Parts Manager for JCB Service is responsible for overseeing the parts department, ensuring the efficient management of parts inventory, and providing exceptional support to the service team and customers. This role involves managing inventory levels, optimizing parts procurement and distribution, and leading a team of parts specialists to deliver high-quality service and support.

Key Responsibilities:
Inventory Management:

• Oversee and manage the inventory of JCB parts and accessories, ensuring adequate stock levels to meet service and customer demands.
• Implement inventory control measures to prevent stockouts, overstocking, and obsolescence.
• Conduct regular inventory audits and reconcile discrepancies.

Procurement and Supply Chain:

• Manage the procurement process for parts, including ordering, receiving, and tracking shipments.
• Develop and maintain relationships with suppliers to ensure timely delivery and favorable terms.
• Address any supply chain issues or delays promptly to minimize impact on service operations.

Customer Service and Support:

• Provide expert assistance to customers and service technicians regarding parts selection, availability, and pricing.
• Handle customer inquiries, process orders, and resolve any issues related to parts and service.
• Ensure high levels of customer satisfaction through effective communication and problem resolution.

Team Leadership:

• Lead, train, and mentor a team of parts specialists, providing guidance and support to enhance their performance and development.
• Set performance goals, conduct regular evaluations, and implement improvement plans as needed.

Sales and Profitability:

• Develop and implement strategies to increase parts sales and profitability, including promotional activities and upselling opportunities.
• Monitor and analyze sales metrics to identify trends and opportunities for growth.
• Manage parts pricing, including markup strategies, to ensure competitiveness and profitability.

Operational Efficiency:

• Optimize parts department processes and workflows to improve efficiency and service levels.
• Implement and enforce best practices for parts management, including organization, storage, and handling procedures.

Reporting and Documentation:

• Prepare and review reports on parts performance, including sales, inventory levels, and financial metrics.
• Maintain accurate records of parts transactions, customer interactions, and inventory movements.

Compliance and Safety:

• Ensure compliance with company policies, industry regulations, and safety standards.
• Implement safety procedures and best practices for handling and storing parts.

Continuous Improvement:

• Stay informed about industry trends, new products, and JCB updates to enhance parts knowledge and service.
• Identify and implement improvements to parts management processes and systems.

Qualifications:
Education:

• High school diploma or equivalent required; Bachelor’s degree in Business Administration, Automotive Technology, or a related field preferred.

Experience:

• Proven experience in parts management, ideally within the heavy equipment or automotive industry.
• Familiarity with JCB machinery and parts is

Location: Indore, Ujjain, Dhamnod, Khandwa, Shajapur ,Jhabua, Mandsaur, Ratlam

Job Summary: The Sales Executive will be responsible for driving sales of JCB machinery & equipment, including excavators, backhoe loaders, telehandlers, and other construction machinery. This role involves building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions to meet their requirements.

Key Responsibilities:
Sales & Business Development:

• Identify and target potential customers in the construction, mining, and industrial sectors.
• Generate new business opportunities and achieve sales targets for JCB machinery & equipment.

Client Relationship Management:

• Develop and maintain strong relationships with existing and potential clients.
• Provide excellent customer service and support throughout the sales process.
• Address customer inquiries, concerns, and feedback in a timely manner.

Product Knowledge & Demonstrations:

• Maintain in-depth knowledge of JCB products and their applications.
• Conduct product demonstrations and presentations to potential clients.
• Offer expert advice and technical support to customers.

Sales Reporting:

• Develop and implement effective sales reports to meet or exceed sales targets.
• Prepare and present sales reports, forecasts, and performance metrics to management.
• Monitor and analyze sales performance and adjust strategies as needed.

Negotiation & Closing:

• Negotiate sales contracts and terms with customers.
• Ensure successful closure of deals and follow up on post-sale activities.
• Coordinate with the finance and logistics teams to ensure smooth order fulfillment.

Collaboration & Training:

• Work closely with the marketing team to develop promotional materials and campaigns.
• Participate in training programs to stay updated on product knowledge and sales techniques.
• Share best practices and insights with the sales team.

How to Apply:
Interested candidates should submit their resume & their relevant experience by clicking on this link: http://www.bhopalmotors.com/Current_Opening.php

Location  Indore, Ujjain, Dhamnod, Khandwa, Shajapur ,Jhabua, Mandsaur, Ratlam

Job Profile : The Branch Manager will be responsible for overseeing the daily operations of the JCB showroom, ensuring optimal customer service, sales performance, and operational efficiency. The role involves managing a team, driving sales growth, and maintaining high standards of customer satisfaction. The Branch Manager will work closely with the regional management team to align branch goals with overall company objectives.

Key Responsibilities:
Operational Management:

• Oversee day-to-day operations of the showroom, including sales, service, and inventory management.
• Ensure compliance with company policies, procedures, and standards.
• Monitor and report on branch performance metrics and implement improvement plans as needed.

​Sales and Marketing:

• Develop and execute strategies to achieve sales targets and increase market share.
• Promote JCB products and services through effective marketing and sales tactics.
• Analyze market trends and customer needs to identify opportunities for growth.

Team Leadership:

• Recruit, train, and manage branch staff to ensure high performance and job satisfaction.
• Conduct regular performance evaluations and provide coaching and development opportunities.
• Foster a positive work environment and encourage teamwork and collaboration.

Customer Service:

• Ensure exceptional customer service standards are maintained. ○ Address and resolve customer inquiries, complaints, and issues in a timely and professional manner.
• Build and maintain strong relationships with key clients and stakeholders.

Financial Management:

• Develop and manage the branch budget, including expense control and revenue generation.
• Analyze financial reports and make informed decisions to drive profitability.
• Ensure accurate and timely reporting of financial performance and other key metrics.

Inventory and Supply Chain:

• Manage inventory levels to ensure availability of products and efficient turnover.
• Coordinate with suppliers and the central warehouse to maintain optimal stock levels.
• Oversee the handling and maintenance of showroom equipment and displays.

Qualifications:
Education: Bachelor`s degree in Business Administration, Management, or a related
field. An MBA or relevant advanced degree is a plus.
 

Experience: Minimum of 5 years of experience in sales, management, or a related field,
preferably within the automotive or heavy machinery industry.
 

Skills:

• Strong leadership and team management skills.
• Proven track record in achieving sales targets and managing budgets.
• Excellent customer service and communication skills.
• Ability to analyze data and make data-driven decisions.
• Proficiency in Microsoft Office Suite and familiarity with CRM software.

Working Conditions:

• Full-time position, with standard working hours and occasional requirements for overtime.
• Work environment includes a showroom setting with regular interaction with customer and staff.
• Occasional travel may be required for meetings, training, and industry events.

Benefits:

• Competitive salary with performance-based incentives.
• Paid time off and holidays.